Privacy Policy
Effective Date: 9 January 2026 Last Updated: 9 January 2026
Bidit Pty Ltd (ACN 691 094 372) (“Bidit”, “we”, “us”, or “our”) is committed to protecting the privacy and security of personal information.
This Privacy Policy explains how we collect, hold, use, and disclose personal information in connection with our website, applications, software platforms, bidding and negotiation technology, and related services (collectively, the Services).
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Policy is governed by the laws of New South Wales, Australia.
1. Introduction
Bidit Pty Ltd (ACN 691 094 372) (“Bidit”, “we”, “us”, or “our”) is committed to protecting the privacy and security of personal information.
This Privacy Policy explains how we collect, hold, use, and disclose personal information in connection with our website, applications, software platforms, bidding and negotiation technology, and related services (collectively, the Services).
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Policy is governed by the laws of New South Wales, Australia.
2. What Is Personal Information (PII)?
“Personal Information” or “PII” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
The types of PII we may collect include:
(a) Identity Information
Full name
Date of birth
Business name
Position or title
(b) Contact Information
Email address
Telephone number
Physical address
Delivery address
(c) Financial & Transaction Information
Bidit does not currently collect, store, process, or handle any financial information or payment details, including credit card numbers, bank details, or transaction settlement data.
Where payment functionality is introduced in the future, payments will be processed exclusively through secure third-party payment processors, and this Privacy Policy will be updated accordingly.
(d) Technical & Usage Data
IP address
Device identifiers
Device fingerprint
Browser type
Log-in details
Platform activity
Cookies and analytics data
(e) Sensitive Information
We do not intentionally collect sensitive information (such as health, biometric, political or religious data). If such information is ever collected, it will be strictly in accordance with law and with your explicit consent.
3. How We Collect Personal Information
We collect PII in the following ways:
Direct Collection
When you interact with bidding or negotiation functions
When you contact customer support
When you subscribe to communications
Indirect Collection
Through cookies, analytics, and tracking technologies
Through integrations with merchant platforms and technology partners
From third-party service providers that support our Service
We may also collect Personal Information about you from third parties, which may include:
From Merchants/Sellers: We may receive Personal Information, including customer and transaction data, from the Merchants and Sellers who use our platform and services.
This data is provided to us under our agreements with those Sellers to allow us to provide services to them and their customers (which may include you).
From Integrations with merchant platforms and technology partners.
From Third-party service providers that support our Services.
4. Why We Collect, Use and Disclose PII
We collect, use, and disclose your personal information for the following purposes:
To provide, operate, test, and improve our Services
To facilitate bidding, negotiation, and platform interactions only (excluding payment processing)
To verify user identity and prevent fraud
To communicate with you regarding your account, activity, or support enquiries
To provide marketing and promotional communications (you may opt out at any time)
To comply with legal, accounting, tax, and regulatory obligations
To enforce our Terms of Service and contractual rights
5. Disclosure of Personal Information
We may disclose your personal information to:
Cloud hosting, infrastructure, and cybersecurity providers
IT support, data analytics, and communications providers
E-commerce platforms and merchant partners (for bidding and negotiation only)
Professional advisers (lawyers, accountants, auditors)
Regulatory authorities, courts, or law enforcement where required by law
We do not disclose payment or transaction settlement data as we do not collect such information.
All third parties are required to comply with strict confidentiality and data protection obligations.
6. Overseas Disclosure
Some of our technology providers and cloud infrastructure may be located outside Australia. Where overseas disclosure occurs, we take reasonable steps to ensure:
The recipient complies with Australian privacy standards, or
Binding contractual protections are in place to safeguard your information
7. Data Security & Storage
We implement commercially reasonable physical, electronic, and administrative safeguards to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
This includes:
Encrypted data storage
Secure authentication protocols
Restricted internal access
Third-party security controls
Regular system monitoring
Our comprehensive Data Loss Prevention (DLP) framework incorporates data discovery and classification of Personally Identifiable Information (PII), robust controls (such as user access restrictions and defined transmission methods), secure encryption protocols, and established incident response processes for data loss events.
8. Data Breach Response
If a data breach occurs that is likely to result in serious harm, we will:
Promptly investigate
Notify affected individuals
Notify the Office of the Australian Information Commissioner (OAIC)
Take steps to minimise further risk
9. Access, Correction & Complaints
Access & Correction
You may request access to or correction of your personal information by contacting us using the details below. We may require identity verification.
Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint. We will:
Investigate promptly
Respond in writing
If unresolved, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).
10. Marketing Communications
We may send you product updates, service announcements, and promotional communications relating to Bidit.
You may opt out at any time by:
Using the unsubscribe function in communications
Contacting us directly
Transactional payment communications are not applicable at this stage as Bidit does not currently process payments.
11. Cookies & Tracking
We use cookies and similar technologies to:
Improve site performance
Monitor user behaviour
Enhance platform experience
Support analytics and security
You can manage cookies via your browser settings.
12. Retention of Information
We retain personal information only for as long as required to:
Provide the Services
Meet legal, tax, and regulatory obligations
Resolve disputes
Enforce agreements
13. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be published on our website with the updated effective date.
14. Contact Details
Privacy Officer: David C Hancock
Email: david@thebidit.com.au
Support: support@thebidit.com.au
ACN: 691 094 372
Address:
74–76 Campbell Street
Surry Hills NSW 2010
Australia
15. Future Payments Functionality
Bidit may introduce payment and transaction settlement functionality in the future. If this occurs:
Payments will be processed through accredited third-party payment providers
Bidit will not store raw card or banking credentials
This Privacy Policy will be formally updated prior to activation